Privacy and confidentiality are important to us. Block Society will never rent or sell your personal information to anyone. Our policy is to keep this information strictly safeguarded, and to use or disclose it only as needed to provide our services to you, or as permitted or required by law.
The non-public personal information Block Society collects includes what you give us when you open an account or communicate with us. We may be required by law to collect certain information to provide you with investment advice.
This personal information could include:
- Your full legal name and address
- Billing address
- Email address
- Cell phone number and provider (for voluntary text-based communications)
- Certain information about your investment objectives or experience
- Financial information, such as stored credit cards or bank account information tied to your monthly subscription payment
- Information relating to your payment history
- Information we collect as part of serving your account
Block Society also collects various types of anonymous information about visitors to the Site and its apps, such as device-related information (including type of computer, browser type and IP address) and server log information (including the date and time of day of your visit, average time spent on the Site, browsing activity, etc.). We may collect various types of personal information based on your interaction with Block Society – for example, by participating in our global chat rooms, contacting our team directly, or otherwise giving it to us (via an email, phone call, or chat communication).
We use your non-public personal information and other collected information to better understand our members and our business, communicate with members, process payments, personalize the user experience, improve customer service, facilitate Site services, and enhance the overall Block Society experience. We continually strive to improve our offerings based on the information and feedback we receive from you.
The processing of your payment information is done by a third-party payment vendor, and will be routed to a secure payment flow controlled by that vendor to complete the transaction. Once your payment transaction is completed, a confirmation page will be displayed, and you will receive a confirmation email with your order details. Please retain this email for your records.
Additionally, we may use your personal information to contact you regarding our own services, resources, or job openings that we think may be of interest. If you no longer wish to receive such communications, you may unsubscribe by using the “unsubscribe” link on any Block Society emails. Please note that if you are a member, you cannot opt out of certain communications related to account administration, such as billing statements.
Block Society has procedures in place that we believe are reasonably designed to protect the security and confidentiality of your information. These include password-protected user access to our computer files and strict confidentiality policies that apply to all Block Society personnel. We have adopted appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on the Site.
Non-public personal information about our customers and members is secured such as to prevent any employees from providing non-public personal information to unauthorized individuals who may seek to obtain such information through fraudulent means. While we cannot guarantee that non-public personal information may never be inadvertently disclosed or compromised, Block Society has systems in place to take action in the event we suspect or detect that unauthorized individuals may have gained access to non-public personal information.
Sensitive and private data exchanges between the Site and its members happen over an SSL-secured communication channel that is encrypted and protected with digital signatures. At our physical offices, we physically restrict access to non-public personal information to unauthorized individuals. Block Society may segregate duties of personnel based on their responsibilities necessitating access to non-public personal information.
Block Society regularly reviews, revises, and updates our information security procedures to account for changes in technology.
Block Society does not sell, rent, or trade your personal information to anyone. Block Society does not share non-public personal information with affiliates, i.e., companies related by common ownership or control, and does not participate in joint marketing arrangements.
Block Society may disclose non-public personal affirmation to non-affiliated third parties for the purpose of conducting our investment advisory business on your behalf. For example, such disclosures may include, among other things, information related to billing, payment, processing, and collection for your membership subscriptions. Other non-affiliated third party disclosures may include disclosures to third party service providers who supply us with computer-related services including data maintenance and document processing and delivery. Block Society will not share your non-public personal information with non-affiliated third parties to market to you.
Block Society will disclose non-public personal information about former members and customers only as permitted and/or required by law or legal process, or with the former member’s or customer’s consent. Block Society treats former members’ and customers’ information with the same care as we do our current customers.
Once you have registered with Block Society (either through the Site or on a mobile app), you can access your profile, review the information that you have provided, and revise that information as you see fit. Non-public personal information about you will be maintained during the time you are a member, and for any required time thereafter that such records are required to be maintained by federal and state securities laws. After this required period of record retention, all such information will be destroyed.